Service Details

Educational Psychology and Specialist Support

Working with you to support vulnerable children and improve outcomes


Educational Psychology and Specialist Support (EPSS) is the main specialist service commissioned by Norfolk schools to support children with special educational needs and / or disabilities, their families and educational settings. It comprises professionals such as Educational, Clinical and Occupational Psychologists, Specialist Learning Support Teachers, Behaviour and Autism Consultants, and Educational Social Workers.
EPSS uses evidenced informed, graduated, psycho-pedagogical approaches to maximise outcomes for particular children, in the context of their school and other relevant systems.


Our fully qualified professionals provide a range of activities from prevention to specialist interventions, and our regular surveys indicate that our work is highly regarded by schools and parents alike.

The feedback received confirms that EPSS is valued because we:

  • Are a strong partner for schools in helping to raise the achievement of children and young people with special educational needs and/or a disability
  • Understand Norfolk challenges and have great experience supporting the educational progress of children and young people in Norfolk
  • Provide a reliable and trusted ‘first point of contact’ for our clients
  • Offer a wide range of expertise and specialist skills
  • Provide effective evidence based interventions
  • Ensure cutting edge practice via our fully qualified staff, who work within appropriate professional frameworks
  • Maintain continuity of contracted services
  • Can act as a ‘gateway’ to other Local Authority Services
  • Are an excellent value for money service
  • Ensure delivery of a service by professionals who:-
  • Have access to professional development and supervision
  • Are members of appropriate professional bodies
  • Have operational links with teams from Children’s Services and health

More Details

Each cluster/school can chose from a variety of packages offered by EPSS. Our trading team (details below) will assist with any questions you may have at this stage.
Once you have purchased a package, a key EPSS professional (the Coordinating Educational Psychologist - CEP) will discuss with you how best to tailor the time you purchased to your needs. This person will also be your first point of contact for any professional queries you may have throughout the contract with EPSS,
All annual packages imply an even split of time between psychologists and other EPSS professionals.

EPSS provides a two-tier service delivery model:
1. Regular contact with clusters and schools (involving planning, training, consultations, and assessments) by EPSS professionals, under the coordination of a CEP.
2. Specific agreed specialist interventions and project work.

Contact Details

Dr James Thatcher
Joint Principal Educational Psychologist
Tel: 01603 307562