Media Community Relations and Reputation Management

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Media handling and reputation management

With more diversity and choice in schools than ever before, and more channels available to voice opinions on the service provided, a school’s reputation management and public perception is crucial in ensuring the school’s success for years to come.
 
Expert support in print, digital and social media, crisis management and community engagement from Norfolk County Council’s skilled communications professionals is available through a low-cost annual subscription.
 
This is a crucial insurance policy that provides professional media guidance and support when required. In times of necessity, such as adverse Ofsted inspections or internal crises, being able to call upon a skilled and experienced team of Communications professionals can help maintain or enhance a school’s reputation.
 
Having this security in mind means that school governors and staff can continue performing their roles effectively, aware that the school’s image is being safeguarded by experienced crisis management professionals.
 
Over recent years, we have helped schools with hundreds of issues that have sparked media interest, including staff suspensions, criminal activity, sudden deaths and negative Ofsted reports.
 
It’s an insurance policy that provides professional media advice and support exactly when you need it: when a crisis or adverse Ofsted inspection brings the media to your door, demanding a response from the school.
 
This means the governors, headteacher and staff can get on with the day-to-day running of the school safe in the knowledge that the school’s best interests are in safe hands, and being protected by experienced crisis management professionals.
 
Over recent years, we have helped school with hundreds of issues that have sparked media interest, including staff suspensions, criminal activity, sudden deaths and negative Ofsted reports.

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